In this blog, we discuss cognitive computing and other technologies with a focus on supply chain management and innovation. Other topics of discussion include digital enterprise transformation, marketing, the Internet of Things, and smart cities. Our goal is to advance the public discussion about how cognitive computing and other advanced technologies affect the world in which we live.
Bradd C. Hayes is the active editor of this blog.
Amid all the talk of a retail apocalypse, some retailers demonstrated they still have life. Khadeeja Safdar (@khadeeja_safdar) and Imani Moise (@MoiseNoise) report, “Retailers had their best holiday sales since 2011, according
Even though we have been living in the Digital Age for a few years, questions remain about how companies can best leverage big data. Billy Bosworth (@billy_bosworth), CEO of DataStax, writes, “We
The retail sector is in the midst of a major transformation. Transformation pressure is coming from all sides: competitors, customers, and emerging technologies. Amazon’s acquisition of Whole Foods is simply the latest
Historically, brick-and-mortar retailers in the United States eagerly anticipate the arrival of Black Friday — the day after the Thanksgiving holiday. Black Friday marked the beginning of the holiday shopping season and
“While Black Friday often sets the pace for the rest of the holiday season,” Karen Dynan (@KarenDynan), a Former Brookings Expert, wrote back in 2009, “there have been years when it didn’t.”[1]
Last year, Alibaba Group reported Singles’ Day sales “totaled $17.8 billion of gross merchandise volume across Alibaba’s China and international retail marketplaces, a 32% increase over [2015’s] shopping event.”[1] If you’ve never
Sam Walton once stated, “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” The
Consumers are increasingly using the digital path to purchase as they shop for goods and services. That means, among other things, consumers are generating enormous amounts of data that can be used
By now most people understand they generate data whenever they use their computer, tablet, or smartphone. They also understand companies use that data to advance their commercial interests (either by selling the
“In the era of machine learning, intelligent assistants, and artificial intelligence, the customer journey is often an afterthought,” writes Adam Audette (@audette), Senior Vice President of SEO at Merkle. Marketers might take
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