Bradd C. Hayes is the active editor of this blog.
For retailers focusing on Generation Y (aka millennials), the 2017 holiday shopping season could prove profitable. The consumer engagement firm First Insight predicts, “More millennial-age consumers [will] visit multiple stores in search
The term cognitive computing was first adopted by IBM as an alternative to the term artificial intelligence (AI). When Bloomberg Businessweek Editor Megan Murphy (@meganmurp) asked IBM’s Ginni Rometty (@GinniRometty), why IBM
The Big Data Era has changed how organizations conduct planning. Although companies have always attempted to forecast what the future would bring and how it would impact supply chain operations, they didn’t
The massive Equifax data breach once again hammered home the importance of protecting personal data from hackers. Some critics are calling for Equifax and other consumer credit firms to be taken over
Education and economic development are two topics in which I’ve been interested for years. Commonsense tells you the better the education a child receives the better chance he or she has of
Blockchain is a hot topic; especially among supply chain professionals. According to Kim S. Nash (@knash99), much of what is being said about blockchain is hype. “Blockchain is hot,” Nash writes. “Blockchain
Targeted marketing gains more traction every day. Why? Because it provides a better customer experience and greater return on investment. “Not everyone is interested in, nor a good target for, every product
“Risk permeates supply chains,” writes Adam Robinson, a marketing strategist for Cerasis.[1] You don’t have to remind supply chain risk management professionals of that fact. Supply chain risks come in every flavor
The upside potential of smart cities is enormous. As more people flock to urban areas, the requirement for cities to become more efficient, citizen friendly, and resource wise also grows. To achieve
“Perhaps no company embodies the anxieties and hopes around automation better than Amazon,” writes Nick Wingfield (@nickwingfield) in the New York Times. The anxieties associated with automation — things like robots, robotic
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