In this blog, we discuss cognitive computing and other technologies with a focus on supply chain management and innovation. Other topics of discussion include digital enterprise transformation, marketing, the Internet of Things, and smart cities. Our goal is to advance the public discussion about how cognitive computing and other advanced technologies affect the world in which we live.
Bradd C. Hayes is the active editor of this blog.
For Amazon, Leadership and Customer Focus Equal Success Earlier this month, Congress held hearings during which the CEOs of four big technology companies — Amazon, Google, Microsoft, and Google — testified. Congress
Years before the novel coronavirus pandemic shut down economies, analysts were writing about the retail apocalypse and what it would take for brick-and-mortar retailers to survive. Analysts generally cite three contributing factors
Normally, by this time of year, retailers are well into their planning for the end-of-year holiday season. This year is an obvious exception. Jim Shea, chief commercial officer for First Insight, observes,
Since the onset of the novel coronavirus pandemic, “this too shall pass” has been an oft heard phrase. According to Wikipedia, the phrase traces its roots Persia (modern day Iran). “It reflects
When most people think about the retail sector, they think about front-end selling. Without the back-end supply chain, however, retailers would have nothing to sell. Melanie Tymm, Head of Pre-Sales at Maginus
The big news in retail over the past two decades has been the rise of e-commerce which has resulted in the so-called retail apocalypse. Daphne Howland (@daphnehowland) reports any eulogies being written
In some locales it might be turning cold outside, but holiday shopping is heating up. People often catch the holiday shopping fever in the days following Thanksgiving. Lisa Rowan reports, “The National
Although holiday shopping for many people began before Halloween, Black Friday marks the unofficial start of the holiday shopping season. Many retailers rely on brisk holiday sales to make their year profitable.
Anyone following the news knows the past few years have been difficult for bricks-and-mortar retailers. Aisha Al-Muslim (@AishaAlMuslim) reports, “The pace of retail bankruptcies and store closures in the U.S. has accelerated
The late Mohandas Karamchand (“Mahatma”) Gandhi, once stated, “A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not
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