Category: Retail

In this blog, we discuss cognitive computing and other technologies with a focus on supply chain management and innovation. Other topics of discussion include digital enterprise transformation, marketing, the Internet of Things, and smart cities. Our goal is to advance the public discussion about how cognitive computing and other advanced technologies affect the world in which we live.

Bradd C. Hayes is the active editor of this blog.

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Showrooming and Product Customization

Radio and television personality Clark Howard writes, “A new trend called ‘showrooming’ can hurt brick-and-mortar retailers in an age when smartphones and other mobile devices allow anyone to comparison shop prices for

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Consumer Trends to Watch in 2011, Part 2

In yesterday’s post, I began discussing a list of “11 Crucial Consumer Trends for 2011” offered up by www.trendwatching.com, “one of the world’s leading trend firms, trendwatching.com sends out its free, monthly

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Consumer Trends to Watch in 2011, Part 1

A company called trendwatching.com labels itself as “an independent and opinionated trend firm,” that scans “the globe for the most promising consumer trends, insights and related hands-on business ideas.” As you can

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Luring Customers in the Information Age

In several past posts, I’ve noted how on-line sales have affected the future of traditional brick-and-mortar stores. Bookstores have perhaps been the hardest hit. The electronics sector has also been hit with

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