In this blog, we discuss cognitive computing and other technologies with a focus on supply chain management and innovation. Other topics of discussion include digital enterprise transformation, marketing, the Internet of Things, and smart cities. Our goal is to advance the public discussion about how cognitive computing and other advanced technologies affect the world in which we live.
Bradd C. Hayes is the active editor of this blog.
According to Harvard University’s Project VRM, vendor relationship management “is the customer-side counterpart of CRM (or Customer Relationship Management). VRM tools provide customers with the means to bear their side of the
A year ago the question was being asked, “Will It Be Years Before Mobile Payments from Digital Wallets Take Off in Retail? SupplyChainBrain, 17 August 2011] The article stated, “If the digital
In a post entitled Changing Tastes in Food are Challenging Food Providers, I noted that food companies are racing to keep pace with the changing tastes of today’s consumers. Making things more
Business leaders don’t need to be reminded that the business landscape is ever-changing. Nevertheless, a KPMG article states, “The resources on which business relies are becoming more difficult to access and more
“The world of manufacturing is being shaped by a new industrial revolution,” writes Peter Marsh, Caroline Nevitt, Katie Carnie and Martin Stabe, “the seventh in a series of key epochs for this
“Would it surprise you to learn,” writes Mel Eatherington, “that a third of all workers fall short of employers’ expectations in written communication skills? That’s exactly what the College Board discovered when
I don’t believe I’ve previously written a post specifically about the U.S. railroad industry. Increasingly, however, the railroad industry is playing a larger role in supply chain discussions. The most attention that
“A massively disruptive transformation is taking at place leading companies,” writes Gunjan Soni, Joshua Goff, and Paul McInerney, “a disruption that could rewrite the entire traditional marketing canon.” [“By the numbers: Unleashing
Last summer Derek Singleton wrote, “Manufacturing is still an important economic driver. … However, we’ll need more young people to go into the business of producing products.” [“How Manufacturing Can Attract Young
Jefferies, a global investment bank, and AlixPartners, a global business advisory firm, recently released a study entitled Trouble in Aisle 5 that concludes, “The confluence of changing demographics, economic factors and customer
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