Category: Business

In this blog, we discuss cognitive computing and other technologies with a focus on supply chain management and innovation. Other topics of discussion include digital enterprise transformation, marketing, the Internet of Things, and smart cities. Our goal is to advance the public discussion about how cognitive computing and other advanced technologies affect the world in which we live.

Bradd C. Hayes is the active editor of this blog.

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Where Should Business Decisions Be Made?

I have often quoted Bain analysts, Michael C. Mankins and Lori Sherer, who stated, “The best way to understand any company’s operations is to view them as a series of decisions.”[1] They added, “We know

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Improving Business Competitiveness

No one starts a business believing it can’t compete in the marketplace. Making a business competitive, however, is not as easy as many people think. Even well-established businesses constantly struggle to remain

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The High Cost of Fake Reviews

Since the advent of e-commerce, many consumers have turned to online reviews to judge value of products in which they are interested. When the system works as intended, consumers can learn from

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