Bradd C. Hayes is the active editor of this blog.
According to many business experts, the Digital Age requires organizations to transform into Digital Enterprises. Digital transformation, however, involves much more than simply buying the latest technologies. In fact, experts insist the
Closures forced by the coronavirus pandemic coupled with the difficulty some businesses are having finding workers to fill job vacancies have motivated many companies to look more closely at automation. This perfect
The world runs on electricity. That’s why, in the aftermath of a natural disaster, most news stories report how many households are without electrical power. When people have reliable access to power
For years now, retailers have been advancing the date for Christmas holiday sales. For decades, holiday sales began after Thanksgiving on Black Friday. In the past few years, however, it has not
One of the questions I am often asked is, “What’s the difference between artificial intelligence and cognitive computing?” Business leaders are beginning to understand that artificial intelligence (AI) is often being used
According to Oxford Languages, an anachronism is “a thing belonging or appropriate to a period other than that in which it exists, especially a thing that is conspicuously old-fashioned.” In the Digital
The pandemic has increased the importance of customer service and customer experience. In a previous article, I wrote, “As we struggle to find a way out of the pandemic, companies can help
Nearly two decades ago, the dairy industry launched a famous advertising campaign with the logo “Got milk?” The campaign featured advertisements in which people found themselves in desperate need of a glass
The pandemic has disrupted both lives and businesses in significant ways. During the pandemic, many businesses were forced to shutter their offices and the lucky ones were able to stay afloat using
The United Nations has predicted the agricultural industry will need to achieve a 70 per cent rise in overall food production in order to feed the estimated 9.1 billion people expected to
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