Bradd C. Hayes is the active editor of this blog.
The past couple of years has been a remarkable time for e-commerce as more and more consumers have discovered the digital path to purchase. Nina Taniguchi, an Ads Research and Insights Manager
When a headline reads “This Is Really, Really Bad,” you know there’s a problem. The world is becoming accustomed to database breaches, however, cybersecurity journalist Lily Hay Newman (@lilyhnewman) reports the latest
I confess I hesitated to use the term “new normal” in the headline of this article. In a previous post, I noted that “new normal” has been identified a buzzword (or buzz
As a result of lockdowns, illness, and employee shortages, the pandemic forced many companies to explore or accelerate process automation. The Tibco team explains, “Process automation streamlines a system by removing human
In the years prior to the pandemic, physical retail was in trouble and the future appeared bleak. Some pundits expected the pandemic to be the last nail in physical retail’s coffin. The
We’ve all heard what I thought to be an adage of ancient origin: “A picture is worth a thousand words.” It turns out the adage is not all that old. It doesn’t
With many retail chains announcing the opening of new stores, the so-called “retail apocalypse” seems to be waning. This twist of events may surprise some observers considering the fact that the pandemic
When you think about St. Patrick’s Day, what color springs to mind? If you didn’t answer “green,” you would be among a very small minority of people. Journalist Shaylyn Esposito (@ShaylynEsposito) reports
Businesses and consumers are constantly engaged in theater-of-the-absurd role playing. The Britannica website explains, “Humankind in this view is left feeling hopeless, bewildered, and anxious.” Why is the relationship between businesses and
Half a decade ago, journalist Kevin O’Marah (@komarah) wrote, “Supply chain risk management has enjoyed a rise in prominence over the past decade as events like Japan’s tsunami, Thailand’s floods and the
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