Bradd C. Hayes is the active editor of this blog.
If data breaches aren’t frightening enough to keep CIOs awake at night, ransomware attacks must surely do the trick. “In an analysis of publicly reported ransomware attacks against health-care providers, municipalities and
Nearly a decade ago, I wrote a post entitled “Thirty Years of Supply Chain Management,” which examined the first in a series of articles written by Kinaxis analysts looking back over the
Deaths related to the COVID-19 pandemic have now surpassed those associated with the 1918 Spanish Flu pandemic. It is estimated that around 675,000 people died in the U.S. during that latter pandemic
One sure sign that autumn has arrived is the ubiquity of pumpkins in fields, stores, and roadside stands. Have you ever wondered how pumpkin carving — especially the carving of jack-o’-lanterns —
Everywhere you look people are being affected by changes in climate patterns. In August, Journalists Eric Roston (@eroston) and Akshat Rathi (@AkshatRathi) reported, “An epochal new report from the world’s top climate
For the past several months, supply chains have received more press than they have in a long time — maybe ever. And it hasn’t been good news. Supply chains are in trouble.
In the age of e-commerce, the digital path to purchase has a side trail called “Returns.” Journalist Suzanne Kapner reports, “The share of online purchases that are returned averages 30% or higher,
With cookies going away, ad blocking becoming popular, and regulations concerning how personal data can be used on the rise, brands are scrambling for ways to reach their target consumers. Many brands
The bane of e-commerce is the large percentage of purchased items that are returned. As noted in the initial installment of this article, Elise Dopson reports, “Data suggests that 20% of online-bought
For decades, retailers have dealt with a slew of post-holiday returns. Before the advent of e-commerce, retailers simply beefed up their returns department to deal with the long lines of unhappy consumers
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