Bradd C. Hayes is the active editor of this blog.
I suspect robotic process automation (RPA) is not a frequently discussed watercooler topic — and, when it is, the discussion probably involves back office, white collar, swivel chair work. The connection between
Artificial intelligence (AI) is an umbrella term covering a number of technologies, including machine learning (ML), cognitive computing, and natural language processing (NLP). Eric Siegel (@predictanalytic), a former computer science professor at
We’ve all heard that data is the new oil — or, at the very least, a very valuable company asset. In fact, Yossi Sheffi (@YossiSheffi), Director of the MIT Center for Transportation
Following the holiday shopping season, retailers have little time to take a breath before they must begin planning for the next year. Before starting such planning, however, they would do well to
Shortly after President Joe Biden signed the Infrastructure Investment and Jobs Act (IIJA), supply chain journalist Alejandra Salgado (@alejandrasalpan) reported, “Trade associations wasted no time touting the benefits the new law is
As the dust settles following the passage of the 2021 infrastructure bill — formally the Infrastructure Investment and Jobs Act (IIJA) — the bipartisan members of Congress who passed the bill deserve
The current labor shortage has shone a spotlight on automation as organizations struggle to find ways to increase production without having to rely on hiring more humans. Although many analysts believe the
The late Warren G. Bennis, a pioneer in the contemporary field of leadership studies, once stated, “Leadership is the capacity to translate vision into reality.” Using that as a standard, the Reverend
Consumer packaged goods (CPG) manufacturers and their end-customers constantly engage in a complicated dance that has no choreographed steps. Sometimes CPG manufacturers take the lead and sometimes consumers take the lead. When
On the path to marketing success, marketers have had to avoid numerous obstacles and potholes the past couple of years as COVID-19 has dominated the business landscape. It’s not just that, with
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