Bradd C. Hayes is the active editor of this blog.
In Part 1 of this two-part series, I discussed some new tactics being tried by brick-and-mortar retailers to halt the erosion of their sales to online retailers. At the end of yesterday’s
You only need to look at empty storefronts in some malls to know that brick-and-mortar retailers have been going through hard times. The main contributors to these hard times have been the
Back in December 2010, I wrote: “The general public has not paid a lot of attention to the portion of the Dodd-Frank Wall Street Reform and Consumer Protection Act that deals with
In a post entitled Thirty Years of Supply Chain Management, I noted that Kinaxis bloggers are writing a series of posts looking back over the past thirty years of supply chain management.
The human race has progressed in fits and starts. Great leaps forward can always be traced to advances in technology. That doesn’t mean that everyone is happy with such progress. MIT business
According to Harvard University’s Project VRM, vendor relationship management “is the customer-side counterpart of CRM (or Customer Relationship Management). VRM tools provide customers with the means to bear their side of the
A year ago the question was being asked, “Will It Be Years Before Mobile Payments from Digital Wallets Take Off in Retail? SupplyChainBrain, 17 August 2011] The article stated, “If the digital
Over the past couple of years a number of articles about innovation in China have been written. The reason for this interest might be the fact that “between 2006 and 2009, the
I suspect that many (if not most) readers of this blog know that supply chain analyst Lora Cecere has started a new company called Supply Chain Insights. One of the first reports
Manufacturers try almost anything they can to get shoppers to pay attention to the products they offer on store shelves. For example, “marketers know vintage clothes and retro art sell well. Now,
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