Bradd C. Hayes is the active editor of this blog.
According to analysts at the Boston Consulting Group (BCG), “Same-day delivery, a concept that bombed during the dot-com era of the late 1990s, is back on the loading dock.” [“Same-Day Delivery: Not
Mankind has been trying to control the weather since the dawn of time. Historically, this intervention has taken the form of sacrifices, offerings, dances, and prayers to the gods who supposedly control
In Part 1 of this series, I discussed recommendations about how urban areas can begin efforts to make their cities smarter and more efficient. In this post, I discuss why moving forward is
“In our haste to study larger and larger amounts of data and find information,” writes Christopher Taylor, “there’s a point getting lost in the excitement … those are people who often haven’t
Anyone who has followed the travails of retailer J.C. Penny (JCP) knows that the tenure of former CEO Ron Johnson didn’t go well. In fact, some pundits called his leadership “disastrous.” Johnson
Sir Timothy “Tim” Berners-Lee, inventor of the World Wide Web, also coined the term “semantic web” nearly a score of years ago. It has taken most of two decades to develop technologies
Bruce Horovitz, a marketing reporter for USA Today, recently penned an article discussing how more companies are becoming socially responsible. He credits much of this trend to the Millennial generation, a “trend-setting,
On Friday, for the next several weeks, I’ll be posting a series of articles examining how the world is becoming more urbanized and how governments, businesses, and citizens must adapt to ensure
Every retailer knows that they can’t sell what they don’t have. If a product is not on the shelf when a customer wants it, the likely result is a lost sale. Dan
In the first segment of this two-part series on personalization and targeted marketing, I discussed the views of a number of analysts who believe that getting to know customers better and then
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