Omnichannel is all about the Customer
We all know the World Wide Web introduced customers to a new way of shopping. The rise of e-commerce has played havoc with traditional brick-and-mortar stores — which all struggle to counter
Bradd C. Hayes is the active editor of this blog.
We all know the World Wide Web introduced customers to a new way of shopping. The rise of e-commerce has played havoc with traditional brick-and-mortar stores — which all struggle to counter
Much of the current discussion about artificial intelligence (AI) actually involves a sub-set of AI called machine learning. Erika Morphy explains, “Machine learning is the use of computing resources that have the
Symbiosis is defined as a mutually beneficial relationship. A number of analysts believe, in the near future, a symbiotic relationship is going to develop between the supply chain and the Internet of
Supply chain professionals are like the military’s special forces. Each day they battle to beat competitors while simultaneously trying to win the hearts and minds of customers. According to Steve Geary, President
The month of March, in the United States, is designated Women’s History Month. It was created to correct the historical imbalance that mostly lauds the historical contributions of men to society. As
More and more headlines address the topic of digital disruption. The dictionary defines a disruption as “a disturbance or problem that interrupts an event, activity, or process.” Digital disruption is about interrupting
Historically humans have found ingenious ways to automate tedious and, sometimes dangerous, tasks. Tedium is seldom a good thing in the workplace. Following that pattern, it should come as no surprise software
Humans love to categorize things. Doing so has enabled us as a species to increase our knowledge and expand our understanding. We have created orders, arrays, frameworks, taxonomies, and groupings. One popular
Precision in language can be important; which is why some people chafe at terms like “intelligence” and “cognition” when applied to computer systems. Suggesting today’s artificial intelligence (AI) or cognitive computing systems
According to a report from Forrester Research, automation is poised to replace nine per cent of all US jobs in 2018.[1] Some pundits might argue it’s not surprising companies are looking to
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