Supply Chain-Enhanced Customer Experience
Although the connection between great customer experience and a world-class supply chain is obvious, customer experience is not the first thing that pops into most peoples’ minds when they hear the term
Bradd C. Hayes is the active editor of this blog.
Although the connection between great customer experience and a world-class supply chain is obvious, customer experience is not the first thing that pops into most peoples’ minds when they hear the term
As I noted in Part 1 of this article, analysts at Gartner predict circular economies will replace today’s wasteful linear economies over the next decade or so. In order for that to
Analysts at Gartner predict circular economies will replace today’s wasteful linear economies over the next decade or so. In order for that to happen, both supply chains and consumer habits must significantly
Many people credit Professor Richard Feynman, a Nobel Prize-winning physicist, for conceiving the notion of a quantum computer. Physicist Joseph John Fernandez notes, “In a [1981] lecture titled Simulating Physics with Computers,
Retailers have come to view Halloween as an indicator of how good sales will be during the coming holiday shopping season. Kimberly Amadeo (@KimberlyAmadeo), President of World Money Watch, explains, “Record Halloween
Today’s businesses must deal with global complexity and oceans of data while making decisions faster than at any previous time in history. Fortunately, cognitive technologies are maturing just in time to help.
“Supply chain management is currently undergoing a transformational moment,” writes. Gerald Fenech (@gerald2273). “Past antiquated systems are proving to be unsuccessful in navigating the complexity and immediacy of the modern supply chain,
As a technology, blockchain remains in its very early stages. For that reason alone, pundits are writing a lot about blockchain’s hypes, hopes, and hurdles. Blockchain expectations are especially high in the
Two interesting articles were recently published focusing on the relationship between education and work. In the first article, Brandon Busteed (@brandonbusteed), President of Kaplan University Partners, argues that education needs to be
The late Peter F. Drucker, an Austrian-born American management consultant, educator, and author, once stated, “Whenever you see a successful business, someone once made a courageous decision.” Bain analysts, Michael C. Mankins
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