Category: Omnichannel Operations
In this blog, we discuss cognitive computing and other technologies with a focus on supply chain management and innovation. Other topics of discussion include digital enterprise transformation, marketing, the Internet of Things, and smart cities. Our goal is to advance the public discussion about how cognitive computing and other advanced technologies affect the world in which we live.
Bradd C. Hayes is the active editor of this blog.
One of the big debates during the pandemic was whether new consumer shopping behaviors would be permanent or whether consumers would revert to old shopping behaviors once they felt safe to venture
Thanks to the pandemic there has been a significant paradigm shift in the retail sector. That shift, according to Ilias Simpson (@IliasSimpson), CEO at Radial, involved a “transformation of omnichannel buying behavior.”
Hindsight — understanding of a situation or event only after it has happened — is important; however, foresight — the ability to predict or the action of predicting what will happen or