Bradd C. Hayes is the active editor of this blog.
For Amazon, Leadership and Customer Focus Equal Success Earlier this month, Congress held hearings during which the CEOs of four big technology companies — Amazon, Google, Microsoft, and Google — testified. Congress
The sense of touch is important to the human experience. Canadian writer Margaret Eleanor Atwood (@MargaretAtwood), in her book The Blind Assassin, wrote, “Touch comes before sight, before speech. It is the
One of the unexpected consequences of the pandemic is a new appreciation by consumers for shelf-stable foods and other consumer packaged goods (CPG) products. Colin Stewart, Executive Vice President of Business Intelligence
One of the most oft-heard phrases during the pandemic has been: “We’re all in this together.” The reality is, even when suffering through a shared experience, we’re not all alike. Each of
As countries struggle with the coronavirus pandemic, one hears and reads a lot about the “new normal.” Normalcy is defined as the state of being usual, typical, or expected. Look back a
Prior to the novel coronavirus pandemic, supply chain professionals labored in near-anonymity. When the outbreak hit the world like a wrecking ball, supply chain operations became front page news. Professionals who once
The coronavirus pandemic and the continued spread of COVID-19 has parents of school-age children in a quandary. In some cases, they face three choices: send children back to school; home school students;
Robotic Process Automation (RPA) has received a lot of press; much of it concerning its impact on jobs. For example, a few years ago Randy Geoghagan and Craig Nelson, partners at Information
Anyone who surfs the web on a regular basis knows they will start seeing advertisements for products for which they’ve shown an interest. Humans aren’t serving up those ads; rather, some sort
Over the past several decades, the world has become increasingly digital. Digitalization not only increases the amount of data being generated it increases the speed at which business is done. As Deloitte
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