Bradd C. Hayes is the active editor of this blog.
Even before the coronavirus pandemic closed physical stores and forced consumers online, they were journeying on the digital path to purchase in increasing numbers. The pandemic only accelerated that trend. “Customers are
The term “digital transformation” is found liberally scattered throughout articles about how businesses are adapting to the digital age. I often wonder, however, if business leaders fully comprehend what transformation means. Jim
We not only live in interesting times we live in perilous times. To make this point, Ian Bremmer (@ianbremmer), president and founder of Eurasia Group, quotes Vladimir Ilyich Lenin, who once stated,
It will be interesting to see what kind of masks trick-or-treaters wear this Halloween — if they venture out at all. Party City is betting people won’t be celebrating as much this
One of the characteristics associated with members of younger generations is their commitment to social causes. Journalist Nicole Schuman (@Buffalogal) reports, “Consumer loyalty could shift if brands do not honor their social
The term “cognitive technologies” is unlikely to replace the more common phrase “artificial intelligence,” despite the fact it better denotes there are a multitude of technologies that rest under the AI umbrella.
Occasionally, I read articles about putting together innovation teams. Teams can be relatively small or, as journalist Janaki Chadha points out, can include all company employees. She explains, “Companies that welcome ideas
Supply chain professionals know how complex today’s supply chains can be. Erminio Di Paola, Vice President at HERE Technologies, explains, “Getting an item as common as a pencil into the hands of
In the “contactless” world created by the coronavirus pandemic, virtually reaching out to consumers has never been more important. Nevertheless, no brand or company wants to waste precious marketing dollars on consumers
Every business leader knows how much the pandemic affected — and continues to affect — the business landscape. Many executives are finding the only way to keep up with these dramatic changes
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