Bradd C. Hayes is the active editor of this blog.
Despite years of discussion about the fourth industrial revolution (aka Industry 4.0), the revolution remains in its infancy. Analysts from the Boston Consulting Group (BCG) explain the first three revolutions were driven
Thanks to the pandemic, consumers now find themselves more frequently on the digital path to purchase. Ali Amarsy, Senior Vice President of Global Product Strategy at Publicis Commerce, writes, “COVID-19 has catapulted
Over the past several years, there seems to have been a turning point concerning the rise of artificial intelligence and its impact on jobs. Back in 2017, Arjun Kharpal (@ArjunKharpal), CNBC’s senior
As human beings, we are programmed to name things. Naming things helps us make sense of the world around us. In Mark Twain’s The Diaries of Adam and Eve, Adam gets upset
Two recent headlines capture an ongoing debate about the effects of robotic process automation (RPA) on the workforce. The first headline screamed “Why Robotic Process Automation is Taking Over Your Job” while
With so much commerce moving online, digital customer experience (CX) is becoming increasingly important. According to a 2018 Gartner survey, “Across all industries, at least 84 percent of consumers say their experiences
Last century’s “roaring twenties” were characterized by economic growth and widespread prosperity, driven primarily by recovery from wartime devastation and deferred spending. Today, we are just starting the recovery from our war
Big data remains a big deal. Why? Because data is being generated at rate that would astonish previous generations. “From the earliest starting point of time until 2003,” observes Priya Dialani (@priyadialani),
In the classic, science fiction movie 2001: A Space Odyssey, an emotionless, artificial general intelligence (AGI) computer named HAL 9000 murders a crewmember named Frank Poole because HAL learned Frank was planning
The Digital Era, characterized by oceans of data generated at historical rates, is different from past eras. That’s why attempts to adjust to this new era using traditional methods are unlikely to
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