Bradd C. Hayes is the active editor of this blog.
For the second straight year, we celebrate the Thanksgiving holiday under the pall of the Covid-19 pandemic. We are also confronting supply chain snarls, climate change, rising inflation, global tension, and political
In a recent New Yorker article, author Louis Menand insists, “It’s time to stop talking about ‘generations.’ From boomers to zoomers, the concept gets social history all wrong.”[1] The thing is, marketers
A recent episode of CBS’s “60 Minutes” ran a segment on some of the issues involved in the current global supply chain crisis — focusing primarily on U.S. port operations. During the
Supply chains are a mess, inflation is on the rise, the pandemic lingers, natural disasters are intensifying, fraud is growing more prevalent, and global tensions are increasing. This is a big problem.
As the world continues to urbanize and climate change worsens, increased scrutiny is being focused on cities and how they can adapt to changing conditions. One of the focuses of this increased
Suffering through labor pains normally results in a bundle of joy. Currently, however, the supply chain, like many other economic areas, is suffering from a different kind of labor pain — a
Most people think of fruit when they hear the term “ripe.” So what does it mean when the term is used in a business setting? Vocabulary.com notes, “Ripe means ready. Ripe can
In military operations, there is a notion called “the fog of war.” The concept is often traced back to Carl von Clausewitz, a Prussian general and military theorist, who wrote, “War is
How important is customer loyalty? Business consultant Jeffrey Gitomer (@gitomer) insists, “Customer satisfaction is worthless. Customer loyalty is priceless.”[1] On the other hand, A.G. Lafley, former CEO of Procter & Gamble, and
Over a century ago, the late English educator Frederick William Hackwood wrote, “Man has to eat to live; and to this primary condition of life he raises no particular objection. Man, indeed,
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