Bradd C. Hayes is the active editor of this blog.
These were supposed to be dire days for retail. The so-called retail apocalypse witnessed a record number of store closings over the past few years and the pandemic exacerbated the situation. With
It took years of wandering for the supply chain to end up in the morass in which it currently finds itself. Although portions of the supply chain are functioning well, many consultants
What does shopping have in common with war? The short answer is that both soldiers and civilians need to eat and obtaining food requires careful planning — especially during times of shortages.
In a previous post about big data trends, I stressed that data is only valuable when analyzed.[1] Tech writer Sumana Bhattacharya notes, “Data science is defined as the ability to make data
For millennia, the gold standard of customer experience has been the personal touch. However, when consumers buy more and more products online, providing the personal touch becomes a lot trickier. For most
Few topics are as discussed or as important as big data. As I’ve noted in the past, the amount of data being generated is so enormous that the modifier “big” is a
For decades, the global supply chain has been a wonder. The Economist observes, “Supply chains encompass some of the most sophisticated forms of human endeavor.”[1] Mark van Rijmenam (@VanRijmenam), founder of Datafloq,
The volcanic eruption near Tonga reminds us that we never know where or when a disaster will strike. What we do know is that, whenever possible, Chef José Andrés and his charity,
For years, business experts have encouraged companies to transform into digital enterprises. Technology writer Kaiti Norton (@KitKatKaiti) explains, “Digital transformation (DX) has been a buzz word in IT circles for years, and
I suspect robotic process automation (RPA) is not a frequently discussed watercooler topic — and, when it is, the discussion probably involves back office, white collar, swivel chair work. The connection between
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