In this blog, we discuss cognitive computing and other technologies with a focus on supply chain management and innovation. Other topics of discussion include digital enterprise transformation, marketing, the Internet of Things, and smart cities. Our goal is to advance the public discussion about how cognitive computing and other advanced technologies affect the world in which we live.

Bradd C. Hayes is the active editor of this blog.


Enhancing Digital Customer Experience

With so much commerce moving online, digital customer experience (CX) is becoming increasingly important. According to a 2018 Gartner survey, “Across all industries, at least 84 percent of consumers say their experiences

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Dealing with Big Data

Big data remains a big deal. Why? Because data is being generated at rate that would astonish previous generations. “From the earliest starting point of time until 2003,” observes Priya Dialani (@priyadialani),

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April Fools’ Day 2021

Today is the day set aside to send the gullible on “fools’ errands” to find things like a left-handed screwdriver, a board stretcher, a can of striped paint, a jar of elbow

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