In this blog, we discuss cognitive computing and other technologies with a focus on supply chain management and innovation. Other topics of discussion include digital enterprise transformation, marketing, the Internet of Things, and smart cities. Our goal is to advance the public discussion about how cognitive computing and other advanced technologies affect the world in which we live.
Bradd Hayes is the active editor of this blog.
In the age of e-commerce, the digital path to purchase has a side trail called “Returns.” Journalist Suzanne Kapner reports, “The share of online purchases that are returned averages 30% or higher,
With cookies going away, ad blocking becoming popular, and regulations concerning how personal data can be used on the rise, brands are scrambling for ways to reach their target consumers. Many brands
The bane of e-commerce is the large percentage of purchased items that are returned. As noted in the initial installment of this article, Elise Dopson reports, “Data suggests that 20% of online-bought
For decades, retailers have dealt with a slew of post-holiday returns. Before the advent of e-commerce, retailers simply beefed up their returns department to deal with the long lines of unhappy consumers
Revolutions, especially those that succeed, are generally big deals. The Fourth Industrial Revolution (aka Industry 4.0) is no different. According to a manifesto from the World Economic Forum (WEF), “The Fourth Industrial
Industry 4.0, the nickname given to the Fourth Industrial Revolution, has drawn a lot more attention thanks to the pandemic and the immense number of unfilled jobs in the manufacturing sector. “In