Tag: Omnichannel Operations
In this blog, we discuss cognitive computing and other technologies with a focus on supply chain management and innovation. Other topics of discussion include digital enterprise transformation, marketing, the Internet of Things, and smart cities. Our goal is to advance the public discussion about how cognitive computing and other advanced technologies affect the world in which we live.
Bradd C. Hayes is the active editor of this blog.
Store closures and stay-at-home orders during the coronavirus pandemic forced most consumers to shop online. Daphne Howland (@daphnehowland) reports, “As stores were forced to close, digital sales were expected to take over.
Governmental stay-at-home orders during the pandemic motivated most consumers to increase their online buying behavior — making residences a destination of choice for their purchases. The staff at ShipChain explains, “Final Mile,
The introduction of e-commerce inevitably meant consumers would use the digital path to purchase more regularly. In fact, every year the percentage of purchases made online increases. Manufacturers aren’t blind to this
Customers don’t want to think about supply chains; they just want great purchasing experiences. Although the connection between great customer experience and a world-class supply chain should be obvious, customer experience is
Normally, by this time of year, retailers are well into their planning for the end-of-year holiday season. This year is an obvious exception. Jim Shea, chief commercial officer for First Insight, observes,