Tag: Omnichannel Operations

In this blog, we discuss cognitive computing and other technologies with a focus on supply chain management and innovation. Other topics of discussion include digital enterprise transformation, marketing, the Internet of Things, and smart cities. Our goal is to advance the public discussion about how cognitive computing and other advanced technologies affect the world in which we live.

Bradd C. Hayes is the active editor of this blog.

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The Retail Apocalypse Deepens

Years before the novel coronavirus pandemic shut down economies, analysts were writing about the retail apocalypse and what it would take for brick-and-mortar retailers to survive. Analysts generally cite three contributing factors

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Omnichannel Retails Comes Front and Center

Even before the COVID-19 pandemic shuttered physical stores, retailers were adopting omnichannel strategies to take advantage of the increasingly important consumer digital path to purchase. When the pandemic descended on the economy

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